Introduction to CRMs – Online
Explore the fundamentals of Customer Relationship Management (CRM) systems in our Introduction to CRMs workshop. A CRM can enhance customer interactions, streamline processes, and boost business efficiency. Gain insights into popular CRM platforms, learn basic functionalities, and understand their vital role in fostering strong client relationships.
Perfect for beginners seeking to harness the power of CRMs to grow their business.
Nicky Jurd is a friendly and approachable geek with an expert skillset encompassing websites, apps, SEO, search engine marketing, social media and online security. Nicky started her company Precedence back in 2000 when the Internet was still shiny and new. She has a strong emphasis on creating profitable websites for their client base of small and medium Australian businesses. Her specialty is in composing and delivering informative, audience-driven training around the effective engagement of customers by small business people through the use of web tools and social media.
